Support

Last updated October 7, 2026

Something not working, or a question about Still? Email hello@flapp.studio and we’ll get back to you. Telling us your phone model, OS version and what you were doing helps a lot.

Quick answers

I forgot to log a class

Tap “Add an earlier practice” on the Garden tab and choose the date. Any date up to today works, and the plant joins that month’s garden.

I logged something by mistake

Open the entry from the garden or the Passport and choose “Delete entry”. Tap “Undo” straight afterwards to bring it back.

I’m not getting reminders

Open Settings, choose a time and enable the reminder, then allow notifications for Still in your phone’s settings. Reminders work in the iPhone and Android apps, not in a web browser.

My garden is missing on a new phone

Still keeps your history on your device only and has no sync or account. Restore your phone from its backup, if you made one. With Pro, “Export practice data” saves a copy you can keep.

I bought Pro but don’t see it

Open Settings and choose “Restore purchase”. Use the same App Store or Google Play account you bought with.

I want my data removed

Settings → “Privacy & your data” → “Delete all local data” permanently erases your history, photos and plans from the app.

Privacy and legal

See the Privacy Notice and the Terms of Use. For the waitlist, see Waitlist privacy.

Still is published by flapp.studio.